Built to Perform. Backed with Confidence.
At FandyFire®, we design our flashlights and accessories to stand up to real-world challenges — from daily carry to demanding outdoor use. To give you total peace of mind, every purchase from our official sales channels comes with a straightforward, hassle-free warranty.
Warranty Coverage
3-Year Warranty — Flashlights
All FandyFire® flashlights purchased from our official website or official online stores are protected by a 3-year warranty.
This coverage includes:
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Manufacturing defects
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LED or driver failure
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Charging port issues
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Structural problems (threads, internal components, etc.)
We will repair or replace the product based on the issue and availability.
1-Year Warranty — Batteries, Chargers & Accessories
The following items are covered under a 1-year warranty:
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Rechargeable batteries
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Chargers
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Holsters
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Clips
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Signal wands
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Any other accessories included with or purchased separately from a FandyFire® product
This warranty covers functional defects and workmanship issues.
Warranty Terms & Conditions
To qualify for warranty service, products must meet the following requirements:
✔ Purchased from Official Channels
FandyFire® only provides warranty service for products purchased through:
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FandyFire® Official Website
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FandyFire® Official Store on Amazon
Products purchased from unauthorized sellers, third-party resellers, or unknown channels are not eligible for warranty coverage.
✔ Valid Proof of Purchase Required
A valid order number, receipt, or screenshot is required to verify your warranty period.
What the Warranty Does Not Cover
The warranty does not apply to:
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Normal wear and tear
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Damage caused by misuse, modification, or improper battery use
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Cosmetic damage (scratches, dents, coating wear)
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Damage caused by using non-recommended batteries or chargers
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Products purchased from unauthorized resellers
If you're unsure whether your seller is authorized, feel free to reach out before purchasing.
How to Request Warranty Service
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Prepare your proof of purchase (order number or receipt).
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Describe the issue and include photos or a short video if possible.
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Contact our support team:
📧 fandyfire@163.com
(You can adjust this email to your actual support address if needed.)
Our team will guide you through troubleshooting, repair, or replacement options. We aim to respond within 48 hours on business days.
Our Promise
At FandyFire®, we stand behind every product we build. Your flashlight is more than a tool — it’s a reliable companion for your work, your home, and your adventures.
If something goes wrong, we're here to make it right.